{"id":182,"date":"2019-02-27T15:40:32","date_gmt":"2019-02-27T14:40:32","guid":{"rendered":"https:\/\/dev.outaouaiseconomique.com\/eco\/?page_id=182"},"modified":"2025-07-29T15:54:16","modified_gmt":"2025-07-29T19:54:16","slug":"rules-and-policies","status":"publish","type":"page","link":"https:\/\/www.eco-odyssee.ca\/en\/about\/rules-and-policies\/","title":{"rendered":"Rules and policies"},"content":{"rendered":"\n  <div id=\"page-header-473605135\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap\" >\n              <div class=\"title-wrapper flex-col text-left medium-text-center\">\n          <h1 class=\"entry-title mb-0\">\n            Rules and policies          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col flex-right text-right medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><\/div>      <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-473605135 .page-title-inner {\n  min-height: 20px;\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n\n<div class=\"row\"  id=\"row-124569048\">\n\n\n\t<div id=\"col-1654804059\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>Reservation<\/h2>\n<p><strong>Summer<\/strong> <strong>:<\/strong> Reservations are recommended for renting a watercraft in order to assure that one is held for your departure. In your reservation, number of boats required. Each pedal boat can accommodate two adults or one adult and one child or a group of two adults and two young children. Our kayaks and paddleboards can only accomodate one person. The prices are per watercraft.<\/p>\n<p><strong>Winter :<\/strong> Reservations are recommended for a visit because of the limited amount of parking spaces. The prices are per person.\u00a0Eco-Odyssee will be closed this winter.<\/p>\n<h2>Pricing Policy<\/h2>\n<p><strong>Summer :<\/strong> Rates are based on the cost of boat rentals. One boat rental is equivalent to one adventure choice. Each adventure is approximately 2 hours, including an estimated 1 to 1.5 hours in the boat. Each pedal boat can accommodate two adults or one adult and one child or a group of two adults and two young children. Canoe can accommodate 2 o 3 adults. A paddleboard or a kayak 1 person over 14 years of age.<\/p>\n<p><strong>Winter :<\/strong> The price is per person. Each adventure is approximately 2 hours if you come during the evening or 3 hours if you come during the day time.<\/p>\n<h2>Please note that :<\/h2>\n<ul>\n<li>Rates do not included taxes.<\/li>\n<li>All prices are in Canadian dollars.<\/li>\n<\/ul>\n<h2>Cancellation Policy:<\/h2>\n<p><strong>In summer.<\/strong><\/p>\n<p>MORE THAN 24 HOURS BEFORE YOUR DEPARTURE TIME<\/p>\n<p>You can move your reservation free of charge, depending on availability.<\/p>\n<p>Cancellations must be made 24 hours or more in advance. $5 fee per boat cancelled.<\/p>\n<p><span lang=\"en\">LESS THAN 24 HOURS BEFORE YOUR DEPARTURE TIME <\/span><\/p>\n<ul>\n<li><span lang=\"en\">No modifications, no refund. <\/span><\/li>\n<li><span lang=\"en\">Past bookings cannot be refunded.<\/span><\/li>\n<\/ul>\n<p>AT ALL TIMES<\/p>\n<ul>\n<li>PENDING reservations cannot be refunded.<\/li>\n<li>Reservations postpone more than once cannot be refunded.<\/li>\n<\/ul>\n<p><span lang=\"en\">FOR GROUPS OF MORE THAN 12 PEOPLE <\/span><\/p>\n<ul>\n<li><span lang=\"en\">Free modification or reimbursement with a $ 5 fee per watercraft within a minimum of 7 days before the reservation date.<\/span><\/li>\n<li><span lang=\"en\">Modification free of charge within a minimum of 48 hours before the time of your reservation. <\/span><\/li>\n<\/ul>\n<p><span lang=\"en\">CANCELLATION IN CASE OF HEAVY RAIN OR THUNDERSTORM <\/span><\/p>\n<ul>\n<li><span lang=\"en\">The activity takes place rain or shine. <\/span><\/li>\n<li><span lang=\"en\">We will decide to close the morning of the activity according to the weather forecast. We will communicate with reservations about the closure at least 2 hours before the activity. <\/span><\/li>\n<li><span lang=\"en\">If the \u00c9co-Odyss\u00e9e Nature Park decides to cancel or postpone your adventure, it will be refunded or moved without charge.<\/span><\/li>\n<\/ul>\n<h2>Site Rules<\/h2>\n<ol>\n<li>Life vests must be worn aboard all boats.<\/li>\n<li>It is prohibited to displace, vandalize or steal the installations and\/or animals located in the maze.<\/li>\n<li>It is prohibited to pull at the plants, trees and shrubs surrounding the maze.<\/li>\n<li>Boats must only be parked at designated docking stations.<\/li>\n<li>It is prohibited to throw out any products or to urinate in the canals of the maze.<\/li>\n<li>It is prohibited to capture the animals, mistreat them, or intentionally disturb their way of life.<\/li>\n<li>Do not submerge the adventure map in the water.<\/li>\n<li>Swimming is prohibited in the maze.<\/li>\n<li>All alcoholic beverages or other illegal substances are prohibited on our site.<\/li>\n<li>Visitors who are intoxicated or under the influence of alcohol will not be permitted to enter the site.<\/li>\n<li>Domestic animals are prohibited at the \u00c9co-Odyss\u00e9e site.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-124569048 > .col > .col-inner {\n  padding: 15px 0px 0px 0px;\n}\n<\/style>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":175,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-182","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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