How long does it take to get there from Ottawa?

We are 30 minutes away from downtown Ottawa. We are located in the municipality of La Pêche, Wakefield sector (Quebec). For more information, click here.

How many people can we be in the same paddle boat?

You can be four people in the paddle boat (2 adults and 2 children under 4 feet). A third child under 3 years old can also be added.

What is the minimal age to do the adventures?

Infants as young as 6 months can be put in a seater or be carried by an adult.

What is your cancel or refund policy?

MORE THAN 24 HOURS BEFORE YOUR DEPARTURE TIME

  • You can move your reservation free of charge, depending on availability.
  • You can get a refund for your reservation, with a $ 5 fee per boat.

LESS THAN 24 HOURS BEFORE YOUR DEPARTURE TIME

  • No modification, no reimbursement.
  • Past bookings cannot be refunded.

FOR GROUPS OF MORE THAN 12 PEOPLE

  • Free modification or reimbursement with a $ 5 fee per boat within a minimum of 7 days before the reservation date.
  • Modification free of charge within a minimum of 48 hours before the time of your reservation.

CANCELLATION IN CASE OF HEAVY RAIN OR THUNDERSTORM

  • The activity takes place rain or shine.
  • We will decide to close the morning of the activity according to the weather forecast. We will communicate with reservations about the closure at least 2 hours before the activity.
  • If the Eco-Odyssey Nature Park decides to cancel or postpone your adventure, it will be refunded or moved without charge.
What kind of payment do you accept?

We accept cash, debit or credit (VISA and MASTERCARD).

What should we bring on the day of our visit?

We will lend you life jackets and all the necessary material for your adventure. We strongly suggest that you bring your personal effects like water, snacks, sunscreen, etc.

Are your facilities wheelchair accessible?

Unfortunately, because our adventures are not wheelchair accessible, none of our facilities are.

Are domestic animals allowed?

No. Domestic animals are not allowed on site to protect the wild environment.

Are there a lot of bugs? Should I bring bug repellent?

You will be surprise to learn that there are no (or very little) bugs on site. In fact, it is the main food of the dragonflies, frogs, birds and bats.

How long does it take to do an adventure?

All of our adventures take about 2 hours to complete.

Is it possible to rent a camping site?

Camping for groups only.

Can we bring a bag or a lunch on the paddle boat?

Yes, it is possible to have a snack on the paddle boat as long as you pick up your trash and cigarette butts.

Is there a “snack shack” or a little convenience store on site?

No, we only sell water, juices and frozen treats.

Is it possible to picnic on site?

Yes, we have designated picnic areas including some in the shade and a common area for larger parties.

Can we drink alcoholic beverages on site?

Alcoholic beverages are not permitted aboard the paddle boats but there is a designated area on site for alcoholic beverages. No excessive behaviour will be tolerated.

What happens if there is a thunderstorm while we are using the water maze?

In our experience, a thunderstorm never lasts long. If it doesn’t look like it’s going to clear up and we are forced to close the park, we will give out a raincheck. THERE ARE NO CASH REFUNDS

I reserved for the water maze and the morning of the activity, it’s raining outside. Should I still go?

Our activities are offered in good or bad weather, with the exception of heavy rain, strong winds or thunder storms. In a case where the site has been closed, you will be offered the choice to either move your reservation to an alternative date or be given a refund. You should always contact us to make sure your activities have not been cancelled.

Are we protected from the sun or the rain on board the paddle boats?

Yes, our paddle boats are equipped with a roof.

Do you sell gift certificates?

Yes we do sell gift cards, call us.

Are you open all year long?

No, we are only open during summer, from end of May to end of September for groups with a minimum fee and from mid-June to beginning of September for general public. We are open to the public from the end of September until the Thanksgiving days in October exclusively.